Last updated: July 2026
This Privacy Policy explains how PRACTIFIED collects, uses, and protects personal information when you visit our website, request a trial or signup, or use the Service.
1. Information we collect
We may collect contact details (name, email, phone, company name), account credentials, usage and support information, billing-related details, and technical data such as IP address and browser type needed to operate the Service securely.
2. How we use information
We use personal information to provide and improve the Service, process signup and trial requests, communicate about your account, bill for subscriptions, provide support, and meet legal obligations.
3. Tenant data
Practice and client records you enter into the Service are held for your organisation. PRACTIFIED acts as a service provider / operator for that processing and does not use tenant client data for unrelated marketing.
4. Sharing
We do not sell personal information. We may share data with infrastructure and payment providers that help us run the Service, or when required by law. Processors are bound to appropriate confidentiality and security obligations.
5. Security and retention
We apply administrative and technical measures appropriate to the nature of the Service, including access controls and tenant isolation. We retain information for as long as needed to provide the Service and meet legal or accounting requirements.
6. Your rights
Subject to applicable law (including POPIA), you may request access to, correction of, or deletion of personal information we hold about you. Contact support to exercise these rights.
7. Contact
Questions about this Privacy Policy can be directed to the PRACTIFIED support team.